Open architecture
AI agents with architectures that keep them free from vendor lock-in
AI is evolving too fast for your agent to end up as a hostage of one vendor;
the cost of vendor lock-in is now far higher
iAutomator offers modular architectures that let you add new
tools and replace components or providers without rebuilding the whole system
AI model
Switch between Claude, ChatGPT, Gemini or Grok whenever you like, no strings attached
Connections
Add or remove integrations to CRM, SharePoint or Teams without breaking anything
Data
The database, OCR system and anonymiser remain replaceable components
Playbooks
These operating procedure guides are editable digital files
Strategic advantages of open architecture
Control, transparency and independence
Avoid black boxes that try to hold your agent hostage. Every component should be visible and replaceable
Security by design
The agent runs in a segregated environment, separate from your corporate network and from other clients. An incident in the agent does not spread to your systems
Privacy by design
Your original documents can remain in your SharePoint or Google Drive; the AI would process only the fragments relevant to each query. We can add an anonymisation layer for sensitive fields
Regulatory compliance
Our architecture supports GDPR compliance; see the privacy and compliance page. The agent's components can be hosted in a range of jurisdictions
Operational resilience
The agent is a layer on top of your systems, not a replacement. If it stops working, your work continues as before